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Climate-Smart Utility Case Story
Non-Revenue Water (NRW) is defined by the International Water Association (IWA) as the difference between water distributed into the network and the water invoiced to customers. NRW results from various factors, including leaks, theft, unbilled authorised consumption, and metering inaccuracies. Reducing NRW not only addresses unsatisfied demand and increases utility revenues but also contributes to the reduction of carbon emissions associated with the energy intensive actions that accompany the production, treatment, and distribution of water.
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