Water and Sanitation Services

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Lack of safe and reliable water supply affects more than 800 million people worldwide; over 2.5 billion people lack adequate sanitation services. Globally, this has a major negative impact on human health, environmental sustainability and on economic development. Rapid population growth, urbanisation, climate change, pollution and inadequate financing, present unprecedented challenges to the provision of water and sanitation services.

Improving and managing universal services of water and sanitation in a holistic manner is critical to achieving the Sustainable Development Goals, and addressing the needs of millions of people around the world. To do so, it must take into account social, economic and environmental factors, while adapting to climate change risks to ensure the resilience of water and sanitation systems.

Partnering with water utilities, national and international institutions, the IWA Water and Sanitation Services programme works to ensure the safe, reliable, equitable and efficient supply and service delivery of water and sanitation. We do this through innovative pilot projects, international frameworks, and advocacy to improve regulation and policy, including the implementation of Water Safety Plans and Sanitation Safety Plans.

Pritha Hariram
Program Manager, Water and Sanitation Services

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Projects

See projects related to this programme

Public Participation in the Regulation of Urban Wa...

In this project we look into the use of public participation within the decision making process of setting tariffs and p...

Urban Sanitation and Wastewater

Today, around 80% of all wastewater is discharged into the world’s waterways every day, where it creates health, envir...

Human Rights to Water and Sanitation

Since the recognition, in 2010, of access to safe drinking water and sanitation as Human Rights by the Member States of ...

Water Policy and Regulation

We often hear that the world faces a water crisis; what we hear less is that this is often a crisis of Public Policy an...

Improving Water Security for the Poor (REACH)

REACH is a new global research programme to improve water security for the poor by delivering world-class science that t...

Utility Creditworthiness

Based on the successful World Bank City creditworthiness initiative, IWA is working with Price Waterhouse Coopers on the...

Operation and Maintenance Network

Improving Knowledge Development and Transfer, to Improve Operation and Maintenance of Water and Sanitation Systems in Lo...

Water Safety Plan Implementation in Africa

Improving Drinking Water Quality and Safeguarding Public Health through Water Safety Plan Implementation Water Safety P...

Water and Wastewater Companies for Climate Mitigat...

Carbon and greenhouse gas emissions are driving climate change. Changes in our climate are changes in water, as these gr...

AquaRating

Comprehensive Rating System for Water and Wastewater Utilities Improving provision of water and sanitation services f...

View past projects

Monitoring for Safe Water

Improving Knowledge and Practices for Microbial Water Quality Testing in Africa Why doesn’t water quality testing mee...

Women Professionals in Urban Water

Improving Service Delivery by Strengthening the Role of Female Water Professionals in Decision Making Human Resource Ca...

Capacity Building in Water Quality Monitoring and ...

  The IWA is currently working with other partners under a European Union – Africa, Caribbean and Pacific (EU-...

Human Resource Capacity Gaps Study

The progress many countries have made in the provision of safe water and adequate sanitation is at risk if we do not act...

Sustainable and Resilient Sanitation Service Chain...

Improving Sanitation Services to the Urban Poor through Risk Management Strategies The purpose of the project was to de...

Blog Posts

Latest opinions and insights relevant to the water sector

July 24, 2017
When is a water system smart? At a minimum, if it produces an acceptable product while minimizing energy and other resource requirements. It’s a system that s...
July 20, 2017
As a young wastewater engineer at the Water Supply and Sewerage Company in Korça, the largest city in South-Eastern Albania, I was given my first real opportun...
July 19, 2017
  Matsue city, Japan, 1 August 2015: “Earthquake alarm!” On 1 August 2015, Japan’s national water day, 32 households in a neighbourhood of Matsue cit...
July 18, 2017
The importance of ensuring everyone has access to sustainable clean water, safe sanitation, and is able to practice safe hygiene (or WASH as it is commonly know...

News / Events

July 24, 2017
Contribute to a better water future with your work The IWA World Water Congress & Exhibition 2018 Programme Committee  is looking for contributions under...
Society
June 27, 2017
What skillset for water-wise cities? from IWA on Vimeo. Director of ForEvaSolutions and a pioneer for integrated urban water management, Carol Howe argues that ...
June 21, 2017
To understand progress on Water Safety Plans (WSP) to date and to inform the future WSP support agenda, WHO and the International Water Association have underta...
Climate changeSociety
June 19, 2017
The current drought ravaging parts of Eastern Africa and the subsequent famine triggered largely by failed rains is enough proof that water indeed is life. The ...
May 17, 2017
The 14th Leading Edge Conference on Water and Wastewater Technologies (LET2017), organised by the International Water Association, is taking place in Florianóp...
April 17, 2017
Thought-provoking contributions Deadline: 12th of June 2017 IWA’s Water and Development Congress series aims to catalyse transformational change and support ...
Environment
March 22, 2017
Moving towards a sustainable circular economy requires us to rethink the role and reuse of wastewater, greywater and fecal sludge. Sanitation Safety Planning (S...
March 21, 2017
Sanitation Safety Planning is a step-by-step risk based approach to assist in the implementation of the 2006 WHO Guidelines for Safe Use of Wastewater, Excreta ...