Water and Sanitation Services

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Lack of safe and reliable water supply affects more than 800 million people worldwide; over 2.5 billion people lack adequate sanitation services. Globally, this has a major negative impact on human health, environmental sustainability and on economic development. Rapid population growth, urbanisation, climate change, pollution and inadequate financing, present unprecedented challenges to the provision of water and sanitation services.

Improving and managing universal services of water and sanitation in a holistic manner is critical to achieving the Sustainable Development Goals, and addressing the needs of millions of people around the world. To do so, it must take into account social, economic and environmental factors, while adapting to climate change risks to ensure the resilience of water and sanitation systems.

Partnering with water utilities, national and international institutions, the IWA Water and Sanitation Services programme works to ensure the safe, reliable, equitable and efficient supply and service delivery of water and sanitation. We do this through innovative pilot projects, international frameworks, and advocacy to improve regulation and policy, including the implementation of Water Safety Plans and Sanitation Safety Plans.

Rui Malheiro
Programmes Officer

Projects

See projects related to this programme

Performance Based Contracts for Non-Revenue Water ...

The financial viability and operational performance of water utilities is heavily affected by excessive levels of non-re...

Human Rights to Water and Sanitation

Since the recognition, in 2010, of access to safe drinking water and sanitation as Human Rights by the Member States of ...

Public Participation in the Regulation of Urban Wa...

In this project we look into the use of public participation within the decision making process of setting tariffs and p...

Urban Sanitation and Wastewater

Today, around 80% of all wastewater is discharged into the world’s waterways every day, where it creates health, envir...

Water Policy and Regulation

Available and sustainable management of water and sanitation for all relies upon the collective action of interdependent...

Improving Water Security for the Poor (REACH)

REACH is a new global research programme to improve water security for the poor by delivering world-class science that t...

Utility Creditworthiness

Based on the successful World Bank City creditworthiness initiative, IWA is working with Price Waterhouse Coopers on the...

Operation and Maintenance Network

Improving Knowledge Development and Transfer, to Improve Operation and Maintenance of Water and Sanitation Systems in Lo...

Water Safety Plan Implementation in Africa

Improving Drinking Water Quality and Safeguarding Public Health through Water Safety Plan Implementation Water Safety P...

Water and Wastewater Companies for Climate Mitigat...

Carbon and greenhouse gas emissions are driving climate change. Changes in our climate are changes in water, as these gr...

AquaRating

Comprehensive Rating System for Water and Wastewater Utilities Improving provision of water and sanitation services f...

View past projects

Monitoring for Safe Water

Improving Knowledge and Practices for Microbial Water Quality Testing in Africa Why doesn’t water quality testing mee...

Women Professionals in Urban Water

Improving Service Delivery by Strengthening the Role of Female Water Professionals in Decision Making Human Resource Ca...

Capacity Building in Water Quality Monitoring and ...

  The IWA is currently working with other partners under a European Union – Africa, Caribbean and Pacific (EU-...

Human Resource Capacity Gaps Study

The progress many countries have made in the provision of safe water and adequate sanitation is at risk if we do not act...

Sustainable and Resilient Sanitation Service Chain...

Improving Sanitation Services to the Urban Poor through Risk Management Strategies The purpose of the project was to de...

Blog Posts

Latest opinions and insights relevant to the water sector

September 10, 2018
For the past year I’ve had the privilege of managing a water research project in one of the most northern communities in Canada, Pond Inlet (Mittimatalik), Nu...
August 7, 2018
The Internet of Things (IoT) technologies like data analytics, cloud computing, augmented intelligence and blockchain give us new capabilities to analyse, autom...
July 11, 2018
Phosphorus (P) is essential to human life and vital for food production. It is the critical building block of DNA, cell membrane and bones and plays a crucial r...
July 9, 2018
Recent estimates place global annual non-revenue water (NRW), i.e. water produced but not billed because of commercial or physical losses, at 126 billion cubic...

News / Events

November 9, 2018
 Strengthening of water and sanitation regulator network in Latin America and the Caribbean Water professionals and regulators join to boost development in the...
November 7, 2018
Placing a jar of faeces on a pedestal next to him, philanthropist Bill Gates made a plea Tuesday for the safe disposal of human waste as he kicked off the &#822...
October 15, 2018
Information every water professional should know The Tokyo edition 2018 of the ‘International Statistics for Water Services’ released at the IWA World Wate...
September 19, 2018
LAUNCH Thursday 20 September 2018, 09:45 – 10:30, IWA Pavilion • The roadmap is the first guide of its kind to demonstrate a practical approach towards low-...
July 5, 2018
The Hague (June 20, 2018) – The International Water Association (IWA) and Water for People signed a Memorandum of Understanding (MOU) to engage in cooperative...
June 26, 2018
 You can join Abby Crisostomo at the Emerging Water Leaders Forum to discuss solutions to some of the big questions posed by the Keynotes of this Congress fo...
June 18, 2018
Today, European wastewater treatment plants consume the equivalent of more than two power plants’ worth of energy every year as well as a considerable portion...