Water and Sanitation Services

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Lack of safe and reliable water supply affects more than 800 million people worldwide; over 2.5 billion people lack adequate sanitation services. Globally, this has a major negative impact on human health, environmental sustainability and on economic development. Rapid population growth, urbanisation, climate change, pollution and inadequate financing, present unprecedented challenges to the provision of water and sanitation services.

Improving and managing universal services of water and sanitation in a holistic manner is critical to achieving the Sustainable Development Goals, and addressing the needs of millions of people around the world. To do so, it must take into account social, economic and environmental factors, while adapting to climate change risks to ensure the resilience of water and sanitation systems.

Partnering with water utilities, national and international institutions, the IWA Water and Sanitation Services programme works to ensure the safe, reliable, equitable and efficient supply and service delivery of water and sanitation. We do this through innovative pilot projects, international frameworks, and advocacy to improve regulation and policy, including the implementation of Water Safety Plans and Sanitation Safety Plans.

Tom Williams
Programmes Director

Projects

See projects related to this programme

Human Rights to Water and Sanitation

Since the recognition, in 2010, of access to safe drinking water and sanitation as Human Rights by the Member States of ...

Public Participation in the Regulation of Urban Wa...

In this project we look into the use of public participation within the decision making process of setting tariffs and p...

Urban Sanitation and Wastewater

Today, around 80% of all wastewater is discharged into the world’s waterways every day, where it creates health, envir...

Water Policy and Regulation

Available and sustainable management of water and sanitation for all relies upon the collective action of interdependent...

Improving Water Security for the Poor (REACH)

REACH is a new global research programme to improve water security for the poor by delivering world-class science that t...

Utility Creditworthiness

Based on the successful World Bank City creditworthiness initiative, IWA is working with Price Waterhouse Coopers on the...

Operation and Maintenance Network

Improving Knowledge Development and Transfer, to Improve Operation and Maintenance of Water and Sanitation Systems in Lo...

Water Safety Plan Implementation in Africa

Improving Drinking Water Quality and Safeguarding Public Health through Water Safety Plan Implementation Water Safety P...

Water and Wastewater Companies for Climate Mitigat...

Carbon and greenhouse gas emissions are driving climate change. Changes in our climate are changes in water, as these gr...

AquaRating

Comprehensive Rating System for Water and Wastewater Utilities Improving provision of water and sanitation services f...

View past projects

Monitoring for Safe Water

Improving Knowledge and Practices for Microbial Water Quality Testing in Africa Why doesn’t water quality testing mee...

Women Professionals in Urban Water

Improving Service Delivery by Strengthening the Role of Female Water Professionals in Decision Making Human Resource Ca...

Capacity Building in Water Quality Monitoring and ...

  The IWA is currently working with other partners under a European Union – Africa, Caribbean and Pacific (EU-...

Human Resource Capacity Gaps Study

The progress many countries have made in the provision of safe water and adequate sanitation is at risk if we do not act...

Sustainable and Resilient Sanitation Service Chain...

Improving Sanitation Services to the Urban Poor through Risk Management Strategies The purpose of the project was to de...

Blog Posts

Latest opinions and insights relevant to the water sector

Economies run on water. According to a study published by UNESCO’s World Water Assessment Programme, “78% of the jobs constituting the global workforce ...
April 9, 2018
The “new normal”, as anyone working in the water sector over the last few years knows, is a phrase that has become the mantra of an industry facing an uncer...
March 27, 2018
As professionals who work in the multidisciplinary water sector, we need to be aware of what new technologies are available, and how they can help us achieve ou...
January 12, 2018
Here are the top 5 most read blogs of 2017. If you want to submit a blog for consideration in 2018, contact us. 1. Desalination – Past, Present and Future...

News / Events

March 22, 2018
Professors Bruce Rittmann and Mark van Loosdrecht, both prominent members of the International Water Association, have today been named the 2018 Stockholm Water...
March 19, 2018
ISME/IWA Bio Cluster Award Call for nominations now open The prestigious ISME/IWA Bio Cluster Award 2018 recognises the importance of interdisciplinary resea...
March 9, 2018
The world is going through major transitions affecting the way in which we manage water, particularly in cities. IWA has a global outreach and in the IWA Congre...
Development
January 18, 2018
In many world regions Intermittent Water Supply (IWS) systems are prevalent. IWS systems can be defined as piped water supply service that is available to consu...
November 27, 2017
“The water problems must be solved with the participation of all stakeholders” says Jaime Baptista from Portugal. Different formulas to achieve the ...
November 13, 2017
(Traducción en español más abajo) IWA Water and Development Award (Research) 2017 Winner: Barbara Evans, Professor of Public Health Engineering at the Univer...
October 17, 2017
AquaRating is the performance assessment system for water and sanitation service providers. This rating solution focuses the challenges services providers face ...
October 13, 2017
Preparations for the technical programme for the IWA World Water Congress in Tokyo 2018 are now underway. More than 1500 authors submitted their work to the con...