Water and Sanitation Services

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Lack of safe and reliable water supply affects more than 800 million people worldwide; over 2.5 billion people lack adequate sanitation services. Globally, this has a major negative impact on human health, environmental sustainability and on economic development. Rapid population growth, urbanisation, climate change, pollution and inadequate financing, present unprecedented challenges to the provision of water and sanitation services.

Improving and managing universal services of water and sanitation in a holistic manner is critical to achieving the Sustainable Development Goals, and addressing the needs of millions of people around the world. To do so, it must take into account social, economic and environmental factors, while adapting to climate change risks to ensure the resilience of water and sanitation systems.

Partnering with water utilities, national and international institutions, the IWA Water and Sanitation Services programme works to ensure the safe, reliable, equitable and efficient supply and service delivery of water and sanitation. We do this through innovative pilot projects, international frameworks, and advocacy to improve regulation and policy, including the implementation of Water Safety Plans and Sanitation Safety Plans.

Pritha Hariram
Programme Manager, Water & Sanitation Services

Projects

See projects related to this programme

Public Participation in the Regulation of Urban Wa...

In this project we look into the use of public participation within the decision making process of setting tariffs and p...

Urban Sanitation and Wastewater

Today, around 80% of all wastewater is discharged into the world’s waterways every day, where it creates health, envir...

Human Rights to Water and Sanitation

Since the recognition, in 2010, of access to safe drinking water and sanitation as Human Rights by the Member States of ...

Water Policy and Regulation

Available and sustainable management of water and sanitation for all relies upon the collective action of interdependent...

Improving Water Security for the Poor (REACH)

REACH is a new global research programme to improve water security for the poor by delivering world-class science that t...

Utility Creditworthiness

Based on the successful World Bank City creditworthiness initiative, IWA is working with Price Waterhouse Coopers on the...

Operation and Maintenance Network

Improving Knowledge Development and Transfer, to Improve Operation and Maintenance of Water and Sanitation Systems in Lo...

Water Safety Plan Implementation in Africa

Improving Drinking Water Quality and Safeguarding Public Health through Water Safety Plan Implementation Water Safety P...

Water and Wastewater Companies for Climate Mitigat...

Carbon and greenhouse gas emissions are driving climate change. Changes in our climate are changes in water, as these gr...

AquaRating

Comprehensive Rating System for Water and Wastewater Utilities Improving provision of water and sanitation services f...

View past projects

Monitoring for Safe Water

Improving Knowledge and Practices for Microbial Water Quality Testing in Africa Why doesn’t water quality testing mee...

Women Professionals in Urban Water

Improving Service Delivery by Strengthening the Role of Female Water Professionals in Decision Making Human Resource Ca...

Capacity Building in Water Quality Monitoring and ...

  The IWA is currently working with other partners under a European Union – Africa, Caribbean and Pacific (EU-...

Human Resource Capacity Gaps Study

The progress many countries have made in the provision of safe water and adequate sanitation is at risk if we do not act...

Sustainable and Resilient Sanitation Service Chain...

Improving Sanitation Services to the Urban Poor through Risk Management Strategies The purpose of the project was to de...

Blog Posts

Latest opinions and insights relevant to the water sector

The United  Nations General Assembly (UNGA) recognized access to safe drinking water and sanitation as a human right in 2010; in 2015 it specified a distinctio...
November 14, 2017
In Chile, approximately 1,700 community organisations supply water to 13 percent of the Chilean population in rural areas. They are non-profit organizations tha...
November 13, 2017
The Public Water and Sanitation Company of Quito, EPMAPS Agua de Quito, has been providing water and sanitation services to Ecuador’s capital for 57 years. To...
November 9, 2017
A few years ago I saw the CEO of an Australian water utility talk about managing water supply in a period of unprecedented water scarcity. She said a key elemen...

News / Events

November 13, 2017
(Traducción en español más abajo) IWA Water and Development Award (Research) 2017 Winner: Barbara Evans, Professor of Public Health Engineering at the Univer...
October 17, 2017
AquaRating is the performance assessment system for water and sanitation service providers. This rating solution focuses the challenges services providers face ...
October 13, 2017
Preparations for the technical programme for the IWA World Water Congress in Tokyo 2018 are now underway. More than 1500 authors submitted their work to the con...
27 May - 31 May 2018 China/Nanjing
27 May 2018 12:00:00 31 May 2018 18:00:00 Europe/London LET 2018 – The15th IWA Leading Edge Conference on Water and Wastewater Technologies IWA Event Nanjing - China International Water Association contact@iwa.net
August 11, 2017
The impacts of climate change pose an increasing burden to how drinking water and wastewater utilities maintain the security of their supply and the operational...
July 24, 2017
Contribute to a better water future with your work The IWA World Water Congress & Exhibition 2018 Programme Committee  is looking for contributions under...
Society
June 27, 2017
What skillset for water-wise cities? from IWA on Vimeo. Director of ForEvaSolutions and a pioneer for integrated urban water management, Carol Howe argues that ...
June 21, 2017
To understand progress on Water Safety Plans (WSP) to date and to inform the future WSP support agenda, WHO and the International Water Association have underta...