Water and Sanitation Services

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Lack of safe and reliable water supply affects more than 800 million people worldwide; over 2.5 billion people lack adequate sanitation services. Globally, this has a major negative impact on human health, environmental sustainability and on economic development. Rapid population growth, urbanisation, climate change, pollution and inadequate financing, present unprecedented challenges to the provision of water and sanitation services.

Improving and managing universal services of water and sanitation in a holistic manner is critical to achieving the Sustainable Development Goals, and addressing the needs of millions of people around the world. To do so, it must take into account social, economic and environmental factors, while adapting to climate change risks to ensure the resilience of water and sanitation systems.

Partnering with water utilities, national and international institutions, the IWA Water and Sanitation Services programme works to ensure the safe, reliable, equitable and efficient supply and service delivery of water and sanitation. We do this through innovative pilot projects, international frameworks, and advocacy to improve regulation and policy, including the implementation of Water Safety Plans and Sanitation Safety Plans.

Pritha Hariram
Program Manager, Water and Sanitation Services

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Projects

See projects related to this programme

Public Participation in the Regulation of Urban Wa...

In this project we look into the use of public participation within the decision making process of setting tariffs and p...

Urban Sanitation and Wastewater

Today, around 80% of all wastewater is discharged into the world’s waterways every day, where it creates health, envir...

Human Rights to Water and Sanitation

Since the recognition, in 2010, of access to safe drinking water and sanitation as Human Rights by the Member States of ...

Water Policy and Regulation

We often hear that the world faces a water crisis; what we hear less is that this is often a crisis of Public Policy an...

Improving Water Security for the Poor (REACH)

REACH is a new global research programme to improve water security for the poor by delivering world-class science that t...

Utility Creditworthiness

Based on the successful World Bank City creditworthiness initiative, IWA is working with Price Waterhouse Coopers on the...

Operation and Maintenance Network

Improving Knowledge Development and Transfer, to Improve Operation and Maintenance of Water and Sanitation Systems in Lo...

Water Safety Plan Implementation in Africa

Improving Drinking Water Quality and Safeguarding Public Health through Water Safety Plan Implementation Water Safety P...

Water and Wastewater Companies for Climate Mitigat...

Carbon and greenhouse gas emissions are driving climate change. Changes in our climate are changes in water, as these gr...

AquaRating

Comprehensive Rating System for Water and Wastewater Utilities Improving provision of water and sanitation services f...

View past projects

Monitoring for Safe Water

Improving Knowledge and Practices for Microbial Water Quality Testing in Africa Why doesn’t water quality testing mee...

Women Professionals in Urban Water

Improving Service Delivery by Strengthening the Role of Female Water Professionals in Decision Making Human Resource Ca...

Capacity Building in Water Quality Monitoring and ...

  The IWA is currently working with other partners under a European Union – Africa, Caribbean and Pacific (EU-...

Human Resource Capacity Gaps Study

The progress many countries have made in the provision of safe water and adequate sanitation is at risk if we do not act...

Sustainable and Resilient Sanitation Service Chain...

Improving Sanitation Services to the Urban Poor through Risk Management Strategies The purpose of the project was to de...

Blog Posts

Latest opinions and insights relevant to the water sector

May 10, 2017
Public participation, as customer engagement, user involvement, accountability or transparency, is a concept increasingly discussed among water professionals. I...
May 3, 2017
The Guma Valley Water Company of Sierra Leone has become the first water company on the African continent to get an AquaRating certificate, setting an example f...
April 17, 2017
In 1999 Argentina was one year into a recession, which would develop into the ‘Argentine great depression’ that ended in 2002. The subsequent years bought f...
April 11, 2017
Achieving Sustainable Development Goal (SDG) 6 to ensure the availability and sustainable management of water and sanitation for all by 2030 requires a whole-of...

News / Events

May 17, 2017
The 14th Leading Edge Conference on Water and Wastewater Technologies (LET2017), organised by the International Water Association, is taking place in Florianóp...
April 17, 2017
Thought-provoking contributions Deadline: 25th of May 2017 IWA’s Water and Development Congress series aims to catalyse transformational change and support tr...
Environment
March 22, 2017
Moving towards a sustainable circular economy requires us to rethink the role and reuse of wastewater, greywater and fecal sludge. Sanitation Safety Planning (S...
March 21, 2017
Sanitation Safety Planning is a step-by-step risk based approach to assist in the implementation of the 2006 WHO Guidelines for Safe Use of Wastewater, Excreta ...
HealthSociety
March 17, 2017
Since the recognition, in 2010, of access to safe drinking water and sanitation as Human Rights by the Member States of the United Nations, important progress h...
March 2, 2017
Water Safety Plans (WSPs) are used by water utilities and their stakeholders as a comprehensive risk assessment and risk management approach from catchment to c...
Urbanisation
February 7, 2017
The role of water and wastewater utilities is shifting from a primary focus on resource provision to leading and enabling resource stewardship. This transition ...
Industry
January 26, 2017
The IWA World Water Congress & Exhibition is a big and complex event that involves dozens of partners and two years of preparation. Every two years a new ci...